Application Engineering Manager

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the liquefied natural gas (LNG), liquefied hydrogen (LH2), and industrial gases industries. Applications include fueling stations, marine engines, peak shaving, power generation, virtual pipelines, carbon capture, geothermal power and well stimulation. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with $1.5 B USD in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

The Manager, Application Engineering manages a team of application engineers providing engineering-to-order equipment proposals based on customer specifications. This position is responsible for the implementation of procedures, review of proposals, and training of staff.

• Work with departments to ensure proposals submitted meet the Product Company requirements for delivery, documentation, testing and technical requirements.
• Work with Sales Directors and other sales personnel to ensure customers are provided required information.
• Communicate with customers to answer technical questions and respond to bid clarifications.
• Ensure on-time performance of submission of proposals.
• Provide support for marketing activities.
• Perform quoting work as required.
• Hire, lead, train and support application engineering team.
• Work with the Global Director, Application Engineering to ensure that the processes and tools are implemented and updated per the Global Application Engineering procedures.
• International and domestic travel to support customer meetings as required.

1. Knowledge and Critical Skills/Expertise:

• English language proficiency is required.
• Experience with customer relation management (CRM) software; SalesForce preferred.
• Advanced MS Office Suite.
• Ability to review proposals for compliance with technical specifications and pricing accuracy for engineered-to-order products.
• Skilled in time management, prioritizing and managing changing priorities.
• Communicate effectively both verbally and in writing.
• Develop talent and share knowledge.
• Excellent customer service and communications skills.

1. Experience and Education:

• Bachelor’s in Mechanical Engineering or equivalent experience is required.
• Experience with SolidWorks or similar software is preferred.
• 5+ years’ progressively responsible leadership experience.
• Specific industry experience is strongly preferred.